mobiletech
SonyEricsson Tops Customer Satisfaction Poll
Filed in archive News by Scott on November 18, 2006
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SonyEricsson has topped the respected JD Power & Associates' annual survey of customer satisfaction in the US. For customers who have owned their devices more than two years, the Japanese-Swedish venture ranked highest in aggregate across five categories: physical design, operation, features, handset durability and battery function.

LG, Sanyo and Motorola followed SonyEricsson in the rankings. The survey also found that the average price of a handset has risen in the past year from $86 to $94, the highest since 1994, probably driven by the surge in multi-function handsets.

Permalink: SonyEricsson Tops Customer Satisfaction Poll
Tags: quality  mobile  handsets  sonyericsson  motorola  lg  sanyo  customer  customer+satisfaction 
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