Cingular Punishing Analog Customers

Cingular Punishing Analog Customers

US operator Cingular, always out to please customers, has decided to charge the 8% of its customers still using analog phones $5 a month for the privilige of being out of date. According to analysts, Cingular will re-coup some $23 million a month via this analog tax, offsetting the cost of maintaining the old network while it invests in its newer digital networks.

Mark Cooper of the Consumer Federation put it well in his interview with Marketplace Radio on the issue:

"If they really want to migrate people off of analog, they would bribe them instead of punishing them…by giving those with old phones new ones as a thanks for loyalty."

That, of course, would be out of step with the operator mentality.


| August 2nd, 2006 | Posted in Operators |

One Response to “Cingular Punishing Analog Customers”

  1. Frank Says:

    I thank this iw wrong when there are so may placeing in the USA that analog
    is the only way to make a phone call.
    Why charge us for them not providing
    dig. service in all areas.

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